I’m a versatile writer with people skills and a knack for making specialized information accessible to the people who need it.
In decades of writing professionally, I have put words to work for organizations large and small, new and established, local and global. I’ve written a wide variety of material in an equally wide variety of styles, from technical documentation to web content to magazine articles to non-fiction books.
As a senior content strategist at Content Rules, Inc., I help organizations regain control of their massive amounts of content, developing strategies and processes that transform how content is authored, managed, and delivered. I’m an industry expert in designing and implementing enterprise unified content strategies and helping organizations transition to component-based structured authoring. I’m the co-author of The Personalization Paradox (XML Press, 2021).